BeeUgirl.pngBee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin.

It is designed to help you:

  • cope
  • get help
  • get more help
  • manage in times of crisis.

We usually see people who are worried, sad, angry or have problems with their behaviour.

You may be stressed, feel lonely, frightened or feel like nobody understands you.

Specialist organisations manage different parts of the service.


The Children’s Society delivers health promotion, prevention and early help and support as well as work with young people to aid transition/signposting to other services or resources.  Drop in sessions are available in Shrewsbury and Telford.

BEAM Telford
Mondays 12:00 - 19:00 Tuesdays 12:00 - 19:00 Saturday 11:00 - 16:00
BEAM @ The Children’s Society, 9 Market Square, Wellington, Telford TF1 1BP 

BEAM Shropshire
Thursdays 14:00 - 19:00
Palmers Coffee Shop, Belmont Church Claremont Street, Shrewsbury SY1 1QG

You don’t need to be referred or have an appointment.  For more information you can email at

For more information about The Children’s Society please visit

Getting help online

Kooth provides an anonymous 24-hour online service offering peer support, self-help and have trained counsellors to talk to. 

Anyone aged 11-25, living in Shropshire and Telford & Wrekin, can register to access this service and you don’t need to be referred or have an appointment.

Whilst the website is available 24 hours, there will be someone to talk to online at the following times:

  • 12:00 to 22:00 (Monday to Friday)
  • 18:00 to 22:00 (Saturday, Sunday and Bank Holidays)

For more information visit Kooth –

Getting more help online

Healios is a specialist online provider of mental health and neurodevelopmental services to enhance the way in which children, young people, adults and their families access the right support, when and where they need it. 

Healios blends the best of technology with clinical evidence-based techniques and trained clinicians to deliver assessments, evidence-based psychological therapies, and earlier intervention in a unique online experience on any device connected to the internet. 

Healios provide psychological therapies online which are delivered by qualified practitioners (the same kind as those based in the Young People and Families Mental Health Service).

Healios’ approach has been established on evidence based best practice (evidence-based is the integration of best research evidence with clinical expertise and patient values) and is endorsed by the National Institute of Clinical Excellence. 

Healios work as part of the Young People and Families Mental Health Team to offer online, Cognitive Behavioural Therapy (CBT), Family Based Therapy (FBT) for eating disorders and specific post diagnostic interventions following a diagnosis of Autism Spectrum Condition (ASC) or Attention Deficit Hyperactivity Disorder (ADHD).

For help go to

Young People and Families Mental Health Service

You may need to be referred to the specialist Young People and Families Mental Health Service.  We provide the specialist mental health element of Bee U which includes a broad spectrum of community-based mental health services, ranging from early intervention through to specialist treatment and crisis resolution for young people with mental health problems.

We have a multi-disciplinary team of professionals trained to deliver a range of therapeutic support, working together as a team to understand and support the needs of individual children and families.

These are some of the people you might meet at the service:

  • Mental Health Worker
  • Psychologist
  • Therapist
  • Psychiatrist
  • Nurse Specialist
  • You may also be supported to access therapy from Healios
My First Appointment

When you first come to your appointment you will meet a Mental Health worker, often with your parent/carer.  The worker will ask you questions to get to know you better and will want to find out what life’s been like for you and how you are feeling. They might ask you about things at home, school or friends and what kinds of things you like doing.  You might like to ask us them questions too so you might like to write these down and bring them with you to your appointment.

What happens next?

Once the team has completed their assessment, they will talk through the options available and your preferences, so that together we can plan and agree the best treatment for you.
The amount of support and help can vary depending on your needs but some examples of interventions may include:

  • Advice
  • Consultancy
  • Therapy (either individually or in groups)
  • Working with you and your family/carers
  • Joint working with other professionals or agencies (such as social services)
  • Training e.g. around sleep routines

Referring a person to the specialist services

Telephone 0300 124 0093 (option 1) or complete a referral form or email a letter to

All referrals will be triaged by an NHS practitioner.

If an assessment is appropriate, the young person will receive a face to face assessment to help the practitioner understand the current difficulties.

Once the team has completed their assessment, they will talk through the options available, so that together we can plan and agree the best support.

If not appropriate, practitioners may contact referrers for more information or will signpost family/young people to other services.

Write to us

Coral House
11 Longbow Close
Harescott Lane

Langley School
Duce Drive

Get in Contact

Midlands Partnership NHS Foundation Trust

Trust Headquarters, St. George's Hospital, Corporation Street, Stafford ST16 3SR


Switchboard number

0300 790 7000
(staffed 24 hours a day, every day)

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